1. Shipping Times We process and ship orders within 1-2 business days. Delivery times may vary depending on your location and shipping method. Please see below for estimated shipping times:
  • United States: 3-5 business days
  • Canada: 5-10 business days
  • Europe: 5-15 business days
  • Australia: 7-15 business days
  • Rest of the world: 10-20 business days

Please note that these are estimates only and are not guaranteed. Actual delivery times may vary depending on factors outside of our control, such as weather, customs processing, or carrier delays.

  1. Shipping Methods and Rates We offer standard shipping to most countries. Shipping rates are calculated based on the weight of your order and your location. You can see the shipping rates for your order during checkout.

  2. Order Tracking Once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.

  3. Shipping Restrictions We are unable to ship to certain countries due to legal restrictions or carrier limitations. If you are unsure whether we can ship to your country, please contact us before placing your order.

  4. Customs and Duties International orders may be subject to customs fees or import duties, which are the responsibility of the customer. We are not responsible for any customs fees or duties that may be charged.

  5. Shipping Address Please ensure that your shipping address is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect or incomplete shipping information.

  6. Shipping Insurance We offer shipping insurance for an additional fee. If you choose to purchase shipping insurance, we will replace your order if it is lost or damaged during shipping.

  7. Order Issues If you have any issues with your order, such as a missing or damaged item, please contact us within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.